Shipping Policy
Processing & Delivery Time
Once your order is placed and payment is confirmed, we’ll have it packed and shipped within 24 hours. On average, deliveries take about 7 to 15 business days, depending on your location.
Please ensure that your shipping address is accurate to avoid delays. If additional verification is needed for your order, we’ll notify you, and processing may take an extra business day.
Complimentary Shipping
As a token of appreciation for our customers, we currently provide free shipping within the United States.
Delivery Method
We ship all orders via standard airmail, which typically arrives within 7 to 15 business days.
Order Delays & Assistance
If your package hasn’t arrived after 15 days, occasional delays due to customs processing, weather disruptions, or other unforeseen circumstances may be the cause. Should there be no updates within an additional 1-3 business days, feel free to reach out at teaofmoments@gmail.com, and we’ll be happy to assist.
For any orders undelivered after 60 days, we guarantee a full refund. Simply contact us, and we’ll take care of the rest.
Tracking Your Order
Tracking details will be provided within 1-3 business days after shipment. If you’re unable to access tracking information within this period, let us know at teaofmoments@gmail.com.
Additional Information
- P.O. Box addresses are accepted.
- Delivery times are estimated and may be subject to unexpected delays.